The Impact and Effectiveness of Social Media Deployment within the UK Construction Industry (2016)

Social Media within the Construction Industry Dissertation – Over the past decade, social media has been at the forefront of how many individuals and organisations use the internet. This user-driven technology has provided a platform for users to publish their own content and share information through a variety of different interfaces. Often seen as industry that does not embrace change, the construction industry must ensure it understands the opportunities social media brings advertising, promotion, collaboration and communication are some of the themes considered.

Many within the industry have already adopted social media into their businesses, but there are some who have no interest. Four interviews were carried out with a variety of differing industry professionals; the findings were investigated to establish how social media was being used throughout the industry and how companies were looking to use it in the future.

The main findings showed a varying degree of social media adoption and differing views on the opportunities it presents for the industry in the future. It has been concluded that while it appears that social media has been adopted by the construction industry, it has only been bit part as most companies using the medium seem to only consider it a tool for promotion and few understand or implement it as a collaborative mechanism.

Dissertation Objectives

  • Assess the current use of social media within the construction industry
  • Compare the construction industries use of social media platforms to that of other industries
  • Investigate the reasoning construction companies choose to use or not to use social media
  • Critically appraise the effect of using social media and discover if there is a significant difference for those who have not invested in this medium
  • Consider the opportunities social media provides for a business and understand how it could affect the construction industry in the future
  • 11,000 words – 36 pages in length
  • Excellent use of literature
  • Good analysis of subject area
  • Well written throughout
  • Includes interview transcripts
  • Ideal for construction management students

1 – Introduction
An introduction to social media in construction
Research rationale
Aim and objectives
Methodology
Secondary data collection
Qualitative research
Dissertation structure

2 – Literature Review
What is social media?
Types social media and the main platforms
Types of social media
Social media platforms
Uses of social media in business
Social media in construction
Social media in other industries
Social media as a collaboration tool

3 – Research Methodology
Quantitative
Qualitative
Chosen approach
Questionnaire design

4 – Data collection and Analysis
Data analysis respondents
Data analysis results
Introduction and general use of social media
How social media influences the perception of the construction industry
Organisations use of social media
The future of social media in construction

5 – Discussion
Social media in the construction industry
Implementing social media into a business
The future of social media in construction

6 – Conclusion, Limitations and Recommendations
General Conclusions
Satisfying the objectives
Analysis of objectives
Limitations
Recommendations

References

Appendix
Interview transcripts

Social Media within the Construction Industry Dissertation
Social Media within the Construction Industry Dissertation

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