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Comparative Analysis
Into India and
China as I.T. Outsourcing Destinations
15,000
words – 55 pages in length
Excellent
analysis of the largest IT
outsourcing businesses
Outstanding
use of literature
Expertly
written
throughout
Fully referenced throughout
Globalisation of economies over the past
decade has given rise to intense global competition and has compelled
business
managers to improve their quality and to reduce the cycle time in
introducing
new products and services. Improvement in the field of
telecommunication and
data transmission has fostered the growth of the phenomenon of
Outsourcing in
which corporations are seen to outsource their non core processes to
low wage economies
like India and China. This is done on a very large scale by global
corporations, not only to take advantage of the labour arbitrage but
also to
enable them to concentrate on their core processes, thereby resulting
in
reduced lead-time in the introduction of new products.
The
main research problem is to compare the
two countries with an aim to finding out which of these economies is
better
poised to seize an increasing share in the global IT-ITES operations.
The
research problem is divided into two sub problems:
SUB-
PROBLEM 1
H1:
Can India succeed in capturing a larger
share than China in the global IT-ITES operations?
SUB-PROBLEM
2
H2:
If the answer to the first sub problem
reveals that India is indeed better poised to capture a larger share
than China
in the global IT-ITES landscape, would established providers of ITES
services
in India be able to migrate to the higher end Knowledge
Process Outsourcing
(KPO) operations in the future?
1.
Introduction
Research
Problem And Objectives
Research
Limitations
2.
Literature Review
Economies
of India and China
China
India
India
And China
IT
Industry In China
The
Future Of The IT Industry in India and
China
IT
Industry In India
Strategic
Review 2005: The IT Industry In
India by: NASSCOM
Transition
From BPO to KPO
Outsourcing
Theory
3.
Methodology
Methodology
For The First Research Sub Problem
4.
Findings
The
Flow Of Foreign Direct Investment In
India And China
Percentage
Share Of The IT-ITES Industry In
The Nation’s GDP
The
Share Of ITES Sector In The Total It
Industry Of The Two Countries
Wage
Differentials And Wage Inflation Levels
In The Two Countries
Availability
Of Skilled It Professionals
Taxes
And Import Tariffs In The Two
Countries
Infrastructure
Intellectual
Property
Scale
Of The It Industry In The Two
Countries And Degree Of Consolidation
Stability
Of Economies In The Two Countries
Country
Rating Model
Swot
Analysis
Swot
Analysis For India
Strengths
- India
Weaknesses
- India
Opportunities
- India
Threats
- India
Swot
Analysis For China
Strengths
- China
Weaknesses
- China
Opportunities
- China
Threats
– China
5.
Conclusions
Conclusion
To The First Research Sub Problem
And Preface To The Second Research Sub Problem
Growth
Potential Of The High End KPO
Operations
Drivers
Behind The Shift From The Low End
ITES To The Higher End KPO
Methodology
For The Second Research Sub
Problem
Sample
Size
Aviva
India
GE
Capital International Services (GECIS)
Affinity
Express India
Questionnaire
Feedback Analysis
Conclusion
To Second Part
Of The Research Problem
Appendices
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