The aim of the dissertation is to review the current use of SHL ability tests in the selection process of interns at GE Capital Consumer Finance. This is in order to establish whether or not the tests are adding any value to the process and what, if any, changes need to be made to the procedure.

The objectives of the dissertation are as follows: (1) Review the literature surrounding ability tests. This will include the history of tests, their main use in organisations today, issues surrounding the validity and reliability of tests and limitations of the tests; (2) Review the current process at GECF in terms of: what ability tests are used; how much emphasis is placed on the test results in the decision making process; which norm groups are used for the tests; and how much consistency there is throughout the organisation in the usage of ability tests and norm groups; (3) Investigate whether the ability test process is adding any value to the selection process; and (Determine what, if any, changes need to be made to the selection process.