Identifying Human Resource Challenges When Managing a Multicultural Workforce: Perspectives of HRM Postgraduate Students (2018)

Managing A multicultural workforce Dissertation – The research was conducted to examine the challenges before HR Managers in managing multi cultural teams from the point of view of post graduate students studying HRM. The primary focus of the study was to answer the question “Is diverse workforce imperative to the growth of an organisation” Therefore, a comprehensive literature review was conducted to explore the research studies conducted by previous researchers on the subject of managing a multicultural workforce.

The second part of the research explored various challenges faced by HR managers in the management of multicultural teams. The study used quantitative research methods to collect and analyse both primary and secondary data. Questionnaire was administered to collect the primary data from 30 postgraduate students, who were chosen by random sampling. Secondary data was collected by way of reviewing documents from previous studies.

The Statistical Package for Social Sciences (SPSS) software was used for analysing the data and presenting the findings. The majority of participants believed that diversity impacts organization as a whole and teamwork, employee job satisfaction and productivity in particular. Efficient diversity management offers a competitive advantage over other organizations.

Dissertation aims and objectives

• To examine the impact of multiculturalism on organizations by reviewing the research studies conducted on this subject
• To evaluate the HRM approaches used by multinational organizations to embrace multiculturalism
• To analyse the responses from postgraduate student, taking into consideration their viewpoints on the challenges faced by organizations in managing multicultural workforce

• 12,000 words – 50 pages in length
• Excellent use of literature
• Excellent analysis of subject area
• Well written throughout
• Includes questionnaire
• Ideal for HRM students

1 – Introduction
Background Of The Study
Problem Statement
Research Questions
Aims And Objectives Of The Study
Scope Of The Study
Significance Of The Study

2 – Literature Review – Part One
Understanding Culture
Hofstede’s Model of Culture
Cross-level Cultural Congruence Model
Influence of Culture
Ethics and Communication
Understanding Diversity in Workforce
Diversity in a Contemporary Context
Impact of Diversity
Employees and Diversity
Diversity in Contemporary Organisation Context
Diverse Workforce and its Advantages
Different Scenarios of a Multicultural Environment
Expatriate Managers in Foreign Lands
Diversity in Military Forces

3 – Literature Review – Part Two
Challenges of Managing Multicultural Organization
Managing Diversity
Managing Diversity in Context of Multinational Corporations (MNCs)
Implementing Diversity as a Human Resource Management Principle
Organization Structure and Diversity Placement
Cultural Mentoring
Cultural Mentoring in a Contemporary Context
HRM Best Practices to Manage Workplace Diversity
Measuring Diversity Initiatives

4 – Research Methodology
Research Process and Procedure
Data Collection
Primary Sources
Secondary Sources
Research Design: Quantitative Method
Research Instrumentation
Reliability and Validity

5 – Results Findings and Critical Analysis
Demographic Variables
Gender
Age
Ethnicity
Religion, and Type of Religion
Cultural Attributes
Cultural Values
Cultural Aspects: Enhancing and Exchanging Culture
Study Variables
Studying Diversity
Multicultural Workforce
Impact of Diversity
Multicultural Workforce as a Competitive Advantage
Diversity and Decision Making
Diversity Management and Employee Job Satisfaction
Diversity Management and Employee Productivity
Challenges before HR Managers

6 – Discussion
Perspectives of Post-graduate Students of HRM

7 – Conclusion and Recommendation
Summary of Findings
Implications of the Research
Recommendations
Personal Reflection Statement
Concluding Remarks

References

Appendix
Questionnaire