Is
Flexible Working Beneficial? An Investigation Into The Application Of
Flexible Working Within Organisations (2007)
The
working environment has undergone many radical changes over the last
decade and
will continue to do so as a result of technological advancement, social
change
and legal statutes. The expansion and normalisation of flexible working
has
continued unabated as more and more organisations adopt flexible
working
patterns to meet the needs of workers. Flexible working has become more
commonplace
to retain talent, which would otherwise have been lost, to remain
competitive.
Take up of flexible working had been quite inconsistent. Many public
sector
organisations have readily accepted flexible working, while many
private
sectors companies lag behind.
Two
such organisations which have employed flexible working are the
National Health
Service (NHS) and PricewaterhouseCoopers (PwC). Both organisations
utilise
flexible working within their respective IT functions. As a method of
investigation into flexible working, employees of both organisations
were asked
for their views, preconceptions and experiences of flexible working
through a
series of quantitative and qualitative measures. The results suggest an
inconsistent attitude towards flexible working; flexible working is
viewed with
suspicion when undertaken by others, while individuals feel as though
they are
more valuable to their organisations when working flexibly. There is
definitely
a margin of difference between the attitudes and methods of flexible
working
used in the different organisations, and this is reflected in the
responses
received.
The
overriding response of the sample population is that while flexible
working is
welcomed into any organisation, there are some issues which need to be
resolved
before it can be fully accepted and integrated. Therefore, one can
resolve that
flexible working needs to be fully supported, explained and trusted
before it
can replace conventional fixed-hour, office-based working.
- 16,000
words – 90 pages in length
- Excellent
use of literature
- Excellent
in depth analysis
- Includes
interview transcripts
- Ideal
for IT, HRM and Business students
Chapter 1: Introduction
Introduction
Definition
of scope
Objectives
of study
Structure
of study
Chapter
2: Literature Review
Definitions
of flexible working
Origins
of flexible working
Flexible
working compared with fixed hour & location working
Research
into flexible working
Reasons
for requesting flexible working
Types
of flexible working
Types
of flexible work
Attitudes
towards flexible working
Proliferation
of flexible working
Benefits
of flexible working
Problems
with flexible working
Summary
Chapter
3: Research Methodology
Overview
Justification
for methodology use
Approaches
to research
The
qualitative approach
The
quantitative approach
Choice
and justification
Methods
of research
Questionnaires
Interviews
Analysis
of the results
Chapter
4: Primary Research & Analysis
Questionnaires
Awareness
of types of flexible working
NHS
sample’s opinion of the average flexible worker
NHS
sample’s opinion of the average fixed-hour, office-based
worker
PwC
sample’s opinion of the average flexible worker
PwC
sample’s opinion of the average fixed-hour, office-based
worker
Total
sample’s opinion of the average flexible worker
Total
sample’s opinion of the average fixed-hour, office-based
worker
Take
up of flexible working, if offered
Awareness
of flexible working scheme within the workplace
Numbers
who had experienced flexible working
Types
of flexible working experienced
Number
of times flexible working had been experienced in the last month
Number
of times flexible working had been experienced in the last year
Reasons
why flexible working had been provided
Sample’s
opinion of whether support had been provided
Items
provided when working flexibly
NHS
sample’s opinion of themselves working fixed-hour,
office-based work
NHS
sample’s opinion of themselves working flexibly
PwC
sample’s opinion of themselves working fixed-hour,
office-based work
PwC
sample’s opinion of themselves working flexibly
Total
sample’s opinion of themselves working fixed-hour,
office-based
work
Total
sample’s opinion of themselves working flexibly
Adverse
treatment from co-workers
Adverse
treatment from managers
Adverse
treatment from subordinates
Interviews
Conclusions
Chapter
5: Discussion
Analysis
findings
Summary
of findings
Chapter
6: Conclusions
References
Bibliography
Appendices
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