Are Marketing Methods
Becoming Too
Intrusive? Focus On Privacy Issues (2007)
As
marketing is advancing, more methods are being
introduced and old methods are being modified that allow the marketers
to know
more about their customers. This has added value to the tailored
service or
products that consumers are being offered however the question is do
the
consumers want this type of service, is the timing right and are the
marketers
asking too much in return in terms of our personal information? For
instance is
this trade of information benefiting the consumer or its more
beneficial to the
marketer and the organisation they work for? This paper looks into the
how the
consumers feel about the constant marketing they are receiving and the
demand
of information by marketers. The way consumers are exposed to marketing
mediums, how they respond to them and how successful they have been
over the
years. This was done by critically analysing the various marketing
mediums,
through use of mostly secondary data and a small section with a
questionnaire
on feelings towards telemarketing. The data collected showed that there
is a
rising concern on privacy issues relating to collective marketing
information.
The paper also points out how consumers can gain control of their
information
and highlights the possibility of customers gaining some returns in
trading
their information. There are detailed guidelines on how to stop or
minimise
unwanted marketing and an analysis of the present regulation and
legislation
and how relevant it is to the consumer.
12,000
words – 67 pages in length
Excellent
use of literature
Excellent
in depth analysis
Expertly
written throughout
Includes
questionnaire
1:
Literature Review
The
Term Privacy
Is
Privacy A Right
Benefits
Of Collecting Customers’ Information
Ways
In Which Companies Get Information
Customers
Concerns
Personal
Information Can Make Money
Privacy
Intrusion Through E-Commerce
Consumers
Are Left Vulnerable On The Internet
Profiling
Loyalty
Cards
Unwanted
Direct Mail
Green
Issue Concerns Over Junk Mail
Junk
E- Mail / Spam
Telemarketing
New
Marketing Technologies
Neuro-Marketing
Advantages
And Disadvantages Of FMRI And EEG
Radio
Frequency Identification
Concerns
Over Use Of RFID
Promoting
Customer Relationships
Regulation
Conclusion
2:
Methodology
Research
Topic
Research
Strategy
Research
Approach
An
Alternative Method I Would Have Chosen
Methods
Of Collecting Data
The
Research Sample
Questionnaires
An
Alternative Method Of Data Collection
Why A
Questionnaire Was Chosen
How
The Data Will Be Analysed
Timescale
Limitations
(Overall Problems And Difficulties)
3:
Results And Findings
Results
And Findings
Responses
Relating To Telephone Calls
Perception
Of Call Usefulness
Analysis
Of Marketing Received
Feelings
Towards Marketing Received
Loss
Of Control And Vulnerability
Concerns
Over Personal Information
Classification
Of Respondents
4:
Discussions And Conclusions
Discussion
And Conclusions
Further
Research
5:
Recommendations
Recommendations
For The Consumer
Recommendations
For Organisations
Conclusions
6:
References
7:
Bibliography
8:
Appendices
1. Select reference number market0015 from the dropdown list
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