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A
Marketing Plan For A Business Operating In The LGV Driver Agency Sector
(2007)
The Logistics industry is
experiencing consistent growth in
particular freight moved by road and there is an ever increasing demand
for
professionally qualified LGV Drivers.
However, with an inherent shortage of drivers in the UK the project
seeks to develop a marketing strategy for an LGV Driver Agency based in
the
South East of England, which can be used by a new start up or one that
is
already in business. Through an external analysis of the industry and
review of
the marketing practises the project will determine what drivers and
employers
require from an agency. It will also
carry out an analysis to determine the differentiating factors amongst
the
competitors. Coupled with these findings a detailed understanding of
the target
market will lead to the development of a successful marketing strategy.
The
project concludes that there is potential for an agency to easily
differentiate
itself from the competitors through the range of services offered and a
greater
understanding of the target market.
Services such as the implementation of training plans or the
simplification of legislations will attract drivers to the
agency. The project also found that continual
professional development was ranked high amongst drivers, and an agency
with
the ability to fulfil these requirements will not only retain its
drives but
also attract employers who require competent drivers for their business.
33,000
words – 120 pages in length
Excellent
use of literature
Excellent
Analysis
Outstanding MBA Dissertation
Chapter
One
Introduction
Chapter
Two
Literature
Review: Marketing
Introduction
Marketing
As A Concept
Marketing
As A Strategy
Marketing
Professional Services
Characteristics
Of Services Marketing
Services
Marketing Mix – 8P’s
A
Framework For Marketing Services
Marketing
In SME’s – Theory Into Practise
Conclusion
Chapter Three
Literature
Review: Logistics
Introduction
The
Logistics Industry In The UK
Competitiveness
Operating
Costs Of Large Goods Vehicles
Changing
Trends In The Industry
Employment
Recruitment
And Driver Hire
Young
Drivers Scheme
Legislation
Conclusion
Chapter
Four
Research
Methodology
Introduction
Research
Objectives
Quantitative
And Qualitative Perspectives
Desk
Based Research
Secondary
Data
Semi
Structured Interviewing
Telephone
Interviews
Obtaining
The Sample
Analysis
Of The Data
Write
Up Approach
Ethical
Issues
Conclusion
Chapter
Five
Industry
Analysis
Introduction
Sector
Overview: The Logistics Industry
The
Recruitment Industry
Macro
Environment Analysis
Political
And Legal
Economic
Social
Dynamics
Technological
Industry
And Competitive Analysis
The
Bargaining Power Of Customers
Bargaining
Power Of Suppliers
Threat
Of New Entry
Competitive
Rivalry
Threat
Of Substitutes
Market
Segmentation: Logistics In The South East
Demographic
Of LGV Licence Holders In The South East
LGV
Driver Salaries
Results
From The Interviews
Overview
Responses
From Employers
Responses
From LGV Drivers
Responses
From LGV Driver Agencies
Summary
Of Interviews
Conclusion
Chapter
Six
Marketing
Plan
Executive
Summary
Purpose
And Mission
Business
Goals And Requirements
Industry
Analysis
Political
And Legal
Economic
Social
Dynamics
Technological
Major
Competitors
Market
Needs
Market
Growth Rate
Competitive
Advantage
Marketing
Strategy
Positioning
Pricing
Strategy
Distribution
Strategy
Advertising
Personal
Selling
Internet
Marketing
SMS
Messaging
Roll
Out Plan
Assumptions
Chapter
Seven
Conclusion
Limitations
References
Appendix Section
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