Since its emergence
in the early 1980s, the Internet has grown from strength to strength
allowing users to take advantage of a number of online features and
services ranging from accessing information to social networking. Such
features have led to a significant growth in the number UK households
having access to the internet Such growth has also led to a vast array
of businesses now offering their goods or services for sale online,
with a number of authors highlighting the ever growing importance that
the internet is having on the way retailers reach consumers and meet
their behavioural needs online. Two retail revolutions have caused
significant transformations in the history of retail since the Second
World War: the shopping centre concept and the World Wide Web. The
purpose of this study is to therefore analyse the extent to which the
internet has affected consumer behaviour in the UK, and thus evaluate
whether such affects has led or will lead the internet to become the
largest retail channel of the future. In order to do this the author
will conduct both primary and secondary research as explained in the
chapter outline section, so that a number of sources can be analysed
and evaluate to offer a set of comprehensive findings and conclusions.
10,000 words –
61 pages in length
Excellent use of literature
Good in depth analysis
Ideal for business and marketing students
1.
CHAPTER ONE - INTRODUCTION
Overview
Aim
&
Objectives
Chapter
outlines
2.
CHAPTER TWO – LITERATURE REVIEW
The growth
of the Internet
Consumer
Behaviour
Traditional
channels vs. The Internet
The effect
of consumer demographics on online behaviour
Consumer
online search behaviour
Consumer
online purchase behaviour
Consumer
online use behaviour
Consumer
online evaluation behaviour
Consumer
online disposal behaviour
Summary of
Literature
3.
CHAPTER THREE – METHODOLOGY
Scope of
research
Research
Philosophy
Research
Approach
Research
Strategy
Research
Method
Questionnaire
design
Sampling
Questionnaire
Location
Research
Limitations
Ethical
considerations
Research
Hypothesis
Summary
of Methodology
CHAPTER
4
– FINDINGS & ANALYSIS
Validity
& Reliability of data
Consumer
online search behaviour findings
Consumer
online purchase behaviour findings
Consumers
online use behaviour findings
Consumers
online evaluate behaviour findings
Consumers
online dispose behaviour findings
Summary
of findings
CHAPTER
5 -
CONCLUSION
The
Internets influence on consumer behaviour
The
subsequent effect on business
Limitations
to the study
Recommendations
for future study
REFERENCES
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