For an organisation to remain competitive, flexible in changing market conditions and at the forefront of their particular market segment, change has become an essential part of the management process. Change does not necessarily have to form part of the day-to-day operations once a particular activity has been agreed. However, to prevent as little disruption to normal business practices as is completely necessary the resultant effect of the change must form part of the organisations longer term, three to five year, strategy. Snap-on Incorporated is a global leader and developer of automotive diagnostic solutions and, over the last several years, has been faced with stiffening competition and the threat of new entrants from diverse markets. Snap-on Incorporated has throughout this time been reorganising its facilities in order to sustain these challenging times and prepare itself for long term growth. It is now time to review how the recent change activities have aligned Snap-on Incorporated to ensure long-term success.