Determining the Strategies for Effective Cross Culture Training – An Analysis into HSBC (2012)

Cross Culture Training at HSBC – This dissertation seeks to determine the strategies for effective cross cultural training. The focus of the study will be HSBC bank which is a very well-known and established name in the banking sector in UK and all over the world. In multinational organisations where people belong to different cultures and diverse backgrounds, the importance of cross cultural training cannot be over emphasized.

When people from entirely different cultures are communicating with each other in order to make important business decisions, the chances of conflicts are always there due to differences of backgrounds. Cross cultural training helps to create awareness among people which enhances better business relationships essential for individual and organisational growth. Cross culture training programs enable employees to closely work together in order to achieve common organisational goals.

This dissertation also aims at investigating the drivers behind HSBC bank initiatives on cross cultural training and their impact on the organisation. Training is considered as one of the most important activities of the HR department in any organisation and HR leaders nowadays are emphasizing on cross cultural training of the staff members in order to create an environment where employees can perform to the best of their abilities.

Cross cultural training is very important for HSBC bank because it is a multinational and multi-cultural organisation with offices in different parts of the world and employees from different cultures are communicating on daily basis with each other to perform their job responsibilities. To ensure the smooth processing of the business operations and effective business relationships, the management of HSBC bank has initiated cross cultural training for the employees within the organisation.

Research Objectives

  • To investigate the drivers behind HSBC Bank strategies on cross cultural training
  • To determine the impact of cross cultural training programs on organisational performance
  • To investigate the relationship between cross cultural training strategies and employee’s performance
  • 16,000 words – 70 pages in length
  • Excellent use of literature
  • Well written throughout
  • Includes questionnaire
  • Ideal for HRM and business students

Research Background
Organisation Background
Research Objectives
Research Questions
Cross Cultural Training
Chapter Summary

Literature Review
Cross Culture Training and Globalization
Benefits of Cross Cultural Training
Cross Culture Training and HRM
Impacts of Cross Culture Training
Cross Culture Training Issues
Cross Culture Training and Employee Performance
Justification of the Study
Chapter Summary

Research Methodology
Research Philosophies
Research Approach
Structure of Research
Data Collection Methods
Sampling Approach
Research Rationale
Limitations of the Research
Chapter Summary

Final Results
Analysis of Questionnaire Data
Analysis of Interview
Chapter Summary

Conclusions and Recommendations



Cross Cultural Training Relevant Links

MBA Management Cross Cultural Training

Cross Culture Training Dissertation
Cross Cultural Training Dissertation

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