Reasons of Hesitation in Cloud Computing Adoption among UK SMEs (2015)

Cloud Computing Adoption Hesitation Dissertation – SMEs form the bulk of a country’s business community with the largest contribution to the national economy. Technological achievement is crucial for the survival, competitiveness and business success of SMEs. However, SMEs ability to acquire technology in businesses is restricted with limited manpower and resources.

Cloud computing is a recent technological improvement in computing and information system platform that can facilitate the consumption of off-the-shelf computing resources within limited budget. Despite the potential benefits in cloud computing, business organizations are not embracing the technology in large scale. The main purpose of the current study is to identify the reasons why SMEs are hesitating in cloud computing adoption.

The literature study conducted in this paper revealed that despite huge potential in cloud computing for SMEs, there are a number of barriers that are prohibiting cloud computing adoption. Security, service availability and interoperability features are the most important factors among them. A survey was conducted on UK SMEs to identify the reasons of various prohibiting factors and the reasons of hesitation of cloud computing adoption. The key findings are:

  • 70% of the respondents’ organizations are utilizing cloud computing technology.
  • Service availability, security and privacy are the most important decision making factors in cloud computing adoption.
  • The principle prohibiting factors of cloud adoption found to be the vendor lock-in selected by 50 percent respondents. Other prohibiting factors are loss of control, security risks, privacy risks, migration and integration issues, and service unavailability, each selected by 40% respondents.
  • 50% respondents recognized various risks as principle reasons of hesitation in cloud adoption. Other reasons of hesitation include migration support, management issues, providers’ commitments, etc.

The research divides all the reasons of hesitation into two broad categories (1) various risks and (2) the lack of supports. The dissertation makes necessary recommendations for providers, SMEs, and policy makers to overcome the risks and enhance the support in order to increase the trust over the technology and eliminate the hesitation among SMEs. To fulfill the purpose of the study the author focused on a coherent set of objectives which are as follows;

  • To explore cloud computing trends among SMEs
    To identify the degree of awareness of cloud computing among SMEs
  • To identify various risks associated with cloud computing
  • To determine the factors affecting SMEs in hesitating cloud adoption
  • To make necessary recommendation on service improvement, technical limitations and legal issues

  • 12,000 words – 44 pages in length
  • Excellent use of literature
  • Excellent analysis of subject area
  • Well written throughout
  • Includes questionnaire
  • Ideal for computing and networking students

1 – Introduction
SME Perspectives
The Purpose of the Research
Research Objectives
Problem Area
Research Questions
Target Audience

2 – Literature Review
Cloud Computing Overview
History and Definition
Cloud Service and Delivery Model
Cloud Computing Architecture
The Concept of Virtualization
The Categories of Virtualization
Adoption of Cloud Computing Technology with SMEs
Overview of Cloud Computing Adoption among SMEs
Drivers of cloud computing adoption among SMEs
Barriers to Cloud Computing Adoption
Security Concerns
Application Security
Network Security
Data Security
Virtual Machine Security
Location of Data
Lack of Understanding

3 – Methodology
Research Strategy
Secondary Research
The Aim of Secondary Research
The Scope of Secondary Research
Primary Research
Questionnaire Design
Sampling Methods
Data Collection and Analysis Techniques

4 – Findings
Results from Online Questionnaire Survey
Respondents by Organization Size
Respondents by Job Title
Respondents by the Type of Organization
Information Technology Adoption Trends
Frequently utilized cloud applications
Cloud experiences
Users Perceptions of Benefits on Efficiency, Productivity and Focus
Users Perceptions of Benefits on Cost Reduction
Reasons of Hesitation in Cloud Adoption
Prohibiting Factors of Cloud Adoption
Factors Affecting Decision Making Process of Cloud Adoption
Respondents Comments
Key Observations of the Survey Results

5 – Discussion
Subquestion 1: How Are SMEs Benefited From The Cloud Computing? What Applications Are They Using Today?
Perception of Benefits
Currently Utilized Cloud Applications
Sub Question 2: What Are The Factors (Decision Making) That SMEs Take Into Account During The Adoption Of Cloud Computing?
Importance of IT Decision Making Factors
Factors Affecting Decision Making Process
Sub Question 3: What Are the Major Barriers and Concerns (Or Reasons of Hesitation) and Their Impact on Cloud Adoption among SMEs?
Reasons of Hesitation / Cloud Adoption Barriers
Various Risks
Lack of Support
Other Issues

6 – Conclusion
Fulfilment of Research Purpose

7 – Limitations of the Research

8 – Recommendations
Service Availability
Portability, Interoperability and Vendor Lock-In
Regulatory and Compliance Issues

9 – Evaluations of Study and Scope for Further Research
Personal Achievements and Knowledge Gained
Scope for Further Research



Cloud Computing Adoption Hesitation Dissertation
Cloud Computing Adoption Hesitation Dissertation

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